Shipping Policy

Last Updated: July 10, 2026

Thank you for shopping with Cargora. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to this Shipping Policy and our Terms of Service.

Shipping Locations

We currently ship to addresses within the United Kingdom only. At this time, we do not offer international shipping.

Shipping Method

All orders are shipped using our Standard Shipping service.

Shipping Costs

  • Standard Shipping: £15 per order.
  • Free Shipping: Available on orders over £200.

Shipping charges are displayed during checkout before your order is completed.

Order Cut-Off Time

Orders placed before 4:00 PM (GMT+1) (Monday to Friday) begin processing on the same business day whenever possible. Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.

Processing Time

Orders are typically processed within 1–2 business days. Processing includes order verification, packing, and preparation for shipment.

Estimated Delivery Time

After your order has been processed, the estimated transit time is 4–8 business days. The estimated total delivery time is 5–10 business days.

Delivery estimates are provided as a guide and may vary depending on the shipping carrier and destination.

Business Days

Our business days are Monday through Friday, excluding public holidays.

Shipping Carriers

Depending on your delivery location and order requirements, your shipment may be handled by one of the following carriers:

  • USPS
  • UPS
  • FedEx
  • DHL

Order Tracking

Once your order has been shipped, a tracking number will be provided to the email address used when placing your order.

Tracking information is generally activated within 24 hours after your order has been dispatched.

You can also check the status of your shipment by visiting our Track Your Order page.

Order Modifications

If you need to modify your order, please contact us within 2 hours of placing your order. While we will do our best to accommodate your request, modifications cannot be guaranteed once order processing has begun.

For assistance, please visit our Contact Us page or email us at support@cargora.com.

Order Cancellation

Orders may be cancelled only before they have been fulfilled. Once an order has entered the fulfillment or shipping process, cancellation may no longer be possible. Please refer to our Return & Refund Policy for information regarding eligible returns after delivery.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order.

If you notice an incorrect address after placing your order, contact us immediately. If a shipment is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you have not received it, please contact us as soon as possible.

We will work with the shipping carrier to begin an investigation before determining the appropriate resolution.

Lost Packages

If your package appears to be lost during transit, we will initiate a carrier investigation. Any resolution, including replacement or refund where applicable, will be considered after the carrier's investigation has been completed.

Damaged Packages

If your order arrives damaged, please notify us within 48 hours of delivery.

To help us review your claim, please provide:

  • Your order number.
  • Clear photographs of the damaged item.
  • Clear photographs of the shipping packaging.

Our team will review the information provided and respond with the next steps.

Reshipping Fees

If a shipment must be sent again due to circumstances where additional shipping costs apply, the customer will be responsible for the applicable reshipping fee.

Need Help?

If you have any questions regarding shipping, delivery, or tracking your order, please visit our FAQs or contact our customer support team through our Contact Us page.

Contact Us

If you have any questions about this Shipping Policy, please feel free to contact us.

Buisness Name : Cargora

Support : 24/7

Business Hours : 9:00 AM to 4:00 PM (GMT+1)

(Monday to Friday)

Business Number : +44 1502 123 456

Business Mail: support@cargora.com

Buisness  Address: 8 Birch Cl, Oulton Broad Lowestoft NR32 3QF, United Kingdom

Live Chat: Available 24/7

Email Response Time: Within 24 Hours

 

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