Privacy Policy

Last Updated: July 10, 2026

Welcome to Cargora. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy. Please also review our Terms of Service for additional information about using our website.

Information We Collect

We may collect personal information that you voluntarily provide when you use our website, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information processed through secure payment providers
  • Order history and purchase details
  • Messages you send to our customer support team

We may also automatically collect certain technical information when you browse our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar technologies

How We Use Your Information

Your personal information may be used to:

  • Process and fulfill your orders.
  • Provide order updates and shipping notifications.
  • Respond to customer service requests.
  • Improve our website and shopping experience.
  • Prevent fraud and maintain website security.
  • Comply with legal obligations.
  • Send promotional emails if you have chosen to receive them. You may unsubscribe at any time.

For information about payments, please see our Payment Policy.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and enhance your shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third-party service providers when necessary to operate our business and provide our services.

These service providers may include:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting providers
  • Customer support tools
  • Analytics and website performance services

We may also disclose information when required by applicable law or to protect our legal rights.

Third-Party Services

Our store is powered by Shopify. Certain information may be processed through Shopify and other trusted service providers in order to operate our online store and complete your orders.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

For information about shipping, returns, or your rights as a customer, please review our Shipping Policy, Return & Refund Policy, and FAQs.

Data Security

We take reasonable measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we work to maintain the security of your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete and manage your orders.
  • Provide customer support.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce our policies.

When your information is no longer required, we will securely delete or anonymize it where appropriate.

Your Privacy Rights

If you are located in the United Kingdom or where applicable laws provide these rights, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where permitted by law.
  • Object to or restrict certain types of data processing.
  • Withdraw your consent where processing is based on consent.
  • Request a copy of your personal information where applicable.

To exercise any of these rights, please contact us using the details provided below. We may request additional information to verify your identity before processing your request.

Children's Privacy

Our website is intended for a general audience and is not directed toward children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

When changes are made, the updated version will be published on this page with the revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us.

Buisness Name : Cargora

Support : 24/7

Business Hours : 9:00 AM to 4:00 PM (GMT+1)

(Monday to Friday)

Business Number : +44 1502 123 456

Business Mail: support@cargora.com

Buisness  Address: 8 Birch Cl, Oulton Broad Lowestoft NR32 3QF, United Kingdom

Live Chat: Available 24/7

Email Response Time: Within 24 Hours

For general inquiries, you may also visit our Contact Us page.