Payment Policy

Last Updated: July 10, 2026

Thank you for shopping with Cargora. This Payment Policy explains the payment methods we accept and how payments are handled when you place an order through our website. By completing a purchase, you agree to this policy and our Terms of Service.

Accepted Payment Methods

Cargora accepts the following payment methods, subject to availability at checkout:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • UnionPay
  • Visa
  • Elo

The payment methods available for your order will be displayed during checkout. Availability may vary depending on your location, device, card issuer, and payment provider.

Payment Authorization

By placing an order, you confirm that you are authorized to use your selected payment method and that the payment information you provide is accurate and complete.

Your order may be processed once the payment has been successfully authorized and confirmed. If a payment is declined or cannot be verified, your order may not be completed.

Order Confirmation

After your order has been placed successfully, you should receive an order confirmation email containing your purchase details. Please check your inbox and spam folder if you cannot find the confirmation.

If you experience any issues with your order confirmation, please contact our team through our Contact Us page.

Pricing and Currency

Product prices are displayed on the relevant product pages and during checkout. The final order total, including any applicable shipping charges and taxes, will be shown before you complete your purchase.

Your payment provider or card issuer may apply currency conversion charges or other fees depending on your account terms. These charges are determined by your provider and are not controlled by Cargora.

We make reasonable efforts to display accurate prices and product information. If a pricing error is identified, we will take appropriate steps to address it. If an order is cancelled after payment has been collected, any applicable refund will be handled in accordance with our Return and Refund Policy.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests depend on the status of your order, and we may not be able to cancel an order that has already been processed or dispatched.

For additional details, please review our Return and Refund Policy.

Refunds

When a refund is approved, it will generally be issued to the original payment method where supported by the payment provider. The time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

For information about return eligibility, refund conditions, and the applicable process, please visit our Return and Refund Policy.

Website Security and SSL Encryption

Cargora uses the security features provided by its website hosting and checkout platform to help protect information transmitted through the website. HTTPS connections use SSL/TLS encryption to help protect data while it travels between your browser and the website.

When visiting our website, you can check your browser's address bar for HTTPS and the connection security indicator. These features help protect information in transit but do not guarantee that every online transaction is entirely risk-free.

Payment transactions are handled through the payment processing services made available during checkout. Payment processing and card security controls depend on the relevant provider and the services enabled for your transaction.

Protection of Payment Information

We aim to handle customer information responsibly and use the website and payment processing features available to support secure transactions.

Depending on the payment method selected, payment details may be handled directly by the relevant payment provider. The information collected and processed may vary according to the payment method and the provider's privacy practices.

Please do not share your payment card details, passwords, or security codes through email or live chat. Always verify that you are using the correct Cargora website before entering personal or payment information.

Failed or Duplicate Payments

If your payment fails, check the information you entered and contact your bank or payment provider if necessary. You may also try another payment method available at checkout.

If you believe that you have been charged more than once for the same order, please contact our support team with your order number and relevant transaction information. Do not send your full payment card number or security code.

Third-Party Payment Providers

Some payment methods available on our website are operated by third-party providers. Your use of these services may also be subject to the applicable provider's terms, conditions, and privacy policy.

Cargora does not control the independent systems or policies of third-party payment providers. If a payment-related issue requires their assistance, you may need to contact the relevant provider.

Need Help?

If you have questions about a payment, an order, or this policy, please visit our Contact Us page. You can also find answers to common questions on our FAQs page.

Contact Us

If you have any questions about this Payment Policy, please contact us using the details below.

Business Name: Cargora

Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (GMT+1), Monday to Friday

Business Number: +44 1502 123 456

Business Email: support@cargora.com

Business Address: 8 Birch Cl, Oulton Broad, Lowestoft NR32 3QF, United Kingdom

Live Chat: Available 24/7

Email Response Time: Within 24 Hours